Picking Your Wireless Carrier (USA) part 07: Update

Just want to post some updates to the choice of prepaid plans and MVNOs.

First, AT&T. It is rumored that they will announce an update on their prepaid goPhone plans, namely the $50 tier to give you unlimited minutes, unlimited text, and 2GB data. Currently, the $50 tier is only for dumbphones, and it’s $65 for unlimited minutes, unlimited text, and 1GB data. Note that this is still a rumor. This is actually not bad if you want to spend $50 a month. It definitely put a lot of pressure for AT&T MVNOs like Airvoice and Red Pocket.

Next, T-Mobile. T-Mobile

 

Picking Your Wireless Carrier (USA) part 06: iPhone Tips and Tricks

All right, after exploring the choice of wireless service MVNOs, which one would you want to pick? From my experience, it depends on your phone. So let’s start with the big elephant in the room, the iPhone. My assumption is we are using an officially unlocked iPhone. Don’t ask me about unlocking, ask your carrier or ask yourself why you bought a locked phone to begin with. Right now, Apple is selling unlocked iPhones openly in the US, so the days of having to import expensive iPhones or jailbreaking are gone. All iPhones, the 5, 4S, and 4, are available unlocked straight from Apple. Obviously, you’ll be getting a GSM iPhone. The unlocked iPhone 5 will be the “AT&T” version.

Now, what if you have an iPhone from a carrier. Currently, iPhones are officially offered by AT&T, Sprint, and Verizon, plus the 4/4S are offered by certain Sprint MVNOs/regional carriers. iPhones from carriers are provider locked by default, with one exception. AT&T now will unlock your iPhone if you are done with your contract or if you bought the iPhone full price (no contract or pay ETF). Sprint will not unlock their iPhones, other than for international use. Same thing with Verizon (with one exception).

Then, there is the model. If you have an iPhone 4, the only one that is unlockable is the GSM AT&T version. Sprint and Verizon iPhone 4 are CDMA only. As for the iPhone 4S, it’s a hybrid GSM/CDMA device. AT&T version is unlockable. Verizon and Sprint version are only unlockable for international carriers, meaning that Verizon and Sprint are blocking US GSM carriers’ SIM. (More reason to hate CDMA carriers). The iPhone 5 is also a hybrid device, with versions supporting GSM and AT&T LTE, and another one supporting CDMA, GSM, and Verizon/Sprint’s LTE. AT&T version is of course, unlockable after meeting the requirement I mentioned above. Sprint’s policy is unlocking only for international use. Verizon iPhone 5, however, is unlocked OUT OF THE BOX! Yes, if you have a Verizon iPhone 5, you can put in an AT&T/T-Mobile SIM and it will work just fine. No need for unlocking. Of course, you won’t get LTE on AT&T as the LTE frequency support differs than the AT&T version, but hey, this is huge. Verizon is forced to do this due to an agreement they had with the US government when they got the 700 LTE band.

In short, if you are on AT&T, you can get your iPhone unlocked by paying ETF or after the end of your contract. If you are on Verizon, only the iPhone 5 is unlocked. If you are on Sprint, you are screwed.

First thing first, you want to decide on which of the two parent carriers you want to go with. The choice is either AT&T or T-Mobile. All GSM iPhones (4/4S/5) support quad-band HSDPA (850/900/1900/2100) bands. So for the longest time, to be able to have 3G speed, you have to use AT&T or their MVNOs. Luckily, T-Mobile started to refarm their 1900 band for 3G on certain areas. You can check their coverage here, a site with a map from users indicating which areas have sightings of 3G access on 1900 band on T-Mobile. I would go and see your area first. If your area has many people indicating 3G access, then good news, your choice of providers expanded considerably as you won’t have to be stuck with EDGE if you pick T-Mobile or its MVNO. Do note that even if T-Mobile has “rolled” out the refarm, coverage may still be iffy. T-Mobile has officially announced my area to be a refarmed area. When I get 3G signal, it’s fast, way faster than AT&T’s 3G, However, it is also often that the connectivity reverted back to EDGE, especially indoors. So caveat emptor.

After you decide on the operator you want, next step is buying the SIM. Apple is not making things easy by using a micro SIM for the iPhone 4/4S and a nano SIM for the iPhone 5. Most MVNOs now do offer micro SIM as they realize the popularity of iPhone 4/4S. However, not many offer the nano SIM. If your desired operator doesn’t offer the SIM size that you need, check Amazon and ebay. There are plenty of resellers that are selling pre-cut SIM to the size you desire for cheap (some even sell them for cheaper than buying the SIM straight from the operator). Of course, there are sellers using this to gouge you, especially if you are looking for a nano SIM. Just be smart and don’t spend more than what you would spend for buying the SIM directly with the operator. You can also buy a SIM cutter and do it yourself, but considering there are some sellers selling SIMs for a few dollars or even less, it’s probably cheaper and easier to just buy a pre-cut one. If you decided to stick with the main carriers, aka AT&T or T-Mobile, and if your existing SIM is not micro/nano, just go to the respective corporate stores and ask them for a new micro/nano SIM. They should be able to give it to you for free.

Okay, you have an unlocked iPhone, and you rather stick with AT&T. Then refer to my second post on the selection of AT&T MVNOs. There is a catch though. Unlike normal phones or Android, Apple put the control of certain carrier settings to the carrier. This setting is usually known as the APN setting, a setting for access point names that will tell your phone how it would connect to the network for data and MMS. Normally, this setting is accessible by the user. It’s been the case on cellphones for ages, even on Android. But not on iPhones. AT&T, being AT&T, chose to lock out this setting from users as they “know better” than the users. Unfortunately, this restriction extends to the AT&T MVNOs as Apple thinks you are on AT&T. Meaning if you put in a SIM from those AT&T MVNOs into your unlocked iPhone, even the one purchased overseas or straight from Apple, options like APN settings and portable hotspot will be unavailable. So right off the gate, your iPhone won’t be able to obtain data connectivity nor MMS.

There are workarounds. First one is through a website called unlockit.co.nz. You have to have internet connectivity via wifi on your iPhone first. Simply go to that website via Safari and it will give you options to create a custom APN based on your operator. The site will install the setting on your iPhone and you will have data connectivity. Unfortunately, no MMS.

The second workaround will enable MMS, but it’s much trickier to perform. It’s called a SIM swap method. DISCLAIMER: *Since I’m on Simple Mobile now, I have not tested this method again since Simple Mobile doesn’t lock out the APN setting screen. However, I did try this method on Straight Talk’s AT&T SIM and iOS6, and it worked, both data and MMS.* First, you have to have a T-Mobile SIM (or any of its MVNOs), since T-Mobile, unlike AT&T, doesn’t lock out the APN setting option in iPhone. You will also need to write down the APN information of your provider of choice (most provide it on their website). Basically you will put the T-Mobile SIM first, turn-on your phone, open an app, go back home and then go to Settings and the Cellular sub menu, and Cellular data network setting. These options are locked out when you use AT&T or its MVNO’s SIM. While you are on that screen, use the multitasking feature to switch to the app you first opened. Then open the SIM slot without turning off the phone and put in the AT&T MVNO SIM. Use the multitasking app switcher to go back to Settings and you will find that you are still on that APN setting screen that would normally be inaccessible. Type in the information, and make sure they are correct as this menu will be inaccessible once you go out and you would have to do it all over again. Note that you will be able to enter all information, including settings for MMS. Once you are done, get out of the screen and reboot your phone. The settings will remain even if you turn off your iPhone and remove the SIM as long as the same SIM is inserted again before you turn it on, but it will be reset if you switch to a different SIM or update iOS. So you have to do this everytime Apple updates iOS. Annoying, but blame it on AT&T. Note that you will never get ability to do portable hotspot/tethering unless you jailbreak.

In general, AT&T MVNOs will provide better coverage than T-Mobile’s. However, speed wise, it’s AT&T. Depending on your area, AT&T connectivity is just poor, and easily overwhelmed when there is a lot of people in the area (eg. an event).

Now, let’s move on with T-Mobile. Let’s say you find that T-Mobile has refarmed the 1900 spectrum for 3G in your area. This allows you to safely pick any of its MVNOs as I have stated on my third post. Even better, T-Mobile doesn’t lock out the APN and MMS settings so you can easily enter the necessary information without having to do any workarounds. Even the portable hotspot/tethering menu is available. Of course, the catch is that you are depending on that 1900 spectrum as the iPhone doesn’t support AWS, which is T-Mobile’s main 3G frequency, so you may still get EDGE here and there. Still, I consider the savings in my pocket is worth it as I picked Simple Mobile.

What if you are not sure. You see T-Mobile has refarmed the 1900 spectrum in your area, but you don’t want to commit to switching. Well, this is the beauty of prepaid/MVNOs, no contract required. Don’t cancel your current plan/carrier yet though. Best bet is to buy T-Mobile’s SIM online for 99 cents, sign up online for their $30 plan that gives you 5GB of data. Note that you will not be able to get this plan at T-Mobile physical stores. It’s only available at Walmart and online. Then you have 1 month to test the coverage, data speed and connectivity on your preferred locations. 5GB should give you a ton of room to do many things. After you are convinced, then pick your desired operator at the price/feature you want.

And that’s about it. Enjoy your iPhone without paying an arm and a leg.

 

Picking Your Wireless Carrier (USA) part 01

You hear it all the time, how expensive cellphone bills are, especially in the US. Even worse with smartphones and data plans. This is true if you are using any of the major carriers, especially AT&T and Verizon. Yet whenever you try to find more information from the numerous tech “blogs” and tech “journalists,” their recommendations never go far from the big carriers that are ready to rip you off.

How much are we talking about? Well, Apple actually provides a very good tool on their website to compare the monthly post-paid plans between AT&T, Verizon, and Sprint. I am going to focus more of individual plans instead of family plans. US wireless carriers have been squeezing more and more money from their customers by simply eliminating choice.

Greatest example is Verizon, where your only choice is to go with the data shared plan. The table on Apple’s website shows the cheapest plan to be $80 a month for an individual with one smartphone. 80 freaking dollars a month just to use a smartphone! It’s ridiculous. The carriers are making the excuse that you are getting unlimited talk and text. Well, what if I don’t use that many minutes or text? You are stuck paying more than you need. To make it worse, that $80 a month plan only comes with 300MB of data. Although 300MB might be okay for some people, with the future being in the cloud, 300MB is nothing, considering we used to have unlimited/5GB data as the norm. To bump the data to 1GB, you have to fork out $90 a month. On the bright side, tethering and portable hotspot are included. However, this was a scam to begin with, as the ability to tether and/or do portable hotspot is the capability of your phone, not the carrier’s network. So US carriers have been charging users extra money to use the features of their own phones. Now those charges are “bundled in.” Having said all these, Verizon does have the power to charge that much money as their network coverage is considered to be the better one compared to the rest of the carriers, and people are willing to give them more money.

Next is Sprint. Cheapest plan is also $80 a month, with a tradeoff of getting 450 voice minutes and unlimited data. People that don’t really use minutes might prefer this, but it is still a freaking 80 dollars per month to use a smartphone! Bumping to 900 voice minutes will have you fork $100 a month! Seriously? People are complaining having to pay $10 a month for their prescription drugs, yet wireless carriers can get away with this highway robbery. Also, Sprint’s network is not the greatest. Sprint’s CDMA EVDO network is slower than even Verizon’s (which is already slow to begin with compared to HSDPA 3G). Their LTE network is very sparse as Sprint was doing Wimax instead of LTE as their pick for “4G.” The bright side, you get unlimited data (albeit with restriction on tethering, only up to 300MB per month).

Last but not least, AT&T. Like Verizon, AT&T is also pushing their shared data plan, where the cheapest plan would be $85 a month for unlimited voice and text, and 1GB of data. For $5 more a month, you get 1GB instead of 300MB on Verizon. Still, it’s 85 freaking dollar per month. At this point, you should wonder how people can even afford owning a smartphone. However, unlike Verizon, AT&T still offers their classic individual plan which gives you a bit of granularity (not much though) on your plan. Cheapest plan would be $60 a month, for 450 minutes, no text (pay as you go for 20cents per SMS and 30cents per MMS, another rip-off), and 300MB of data. Unlike the data shared plan, however, this individual plan doesn’t include tethering/portable hotspot. You have to pay an additional $30 a month (so $90 per month) to get those features and 5GB of data. This is a far cry from the old plan where you simply pay $30 for an unlimited data plan. Coverage wise, AT&T is better than Sprint, but not that great compared to Verizon. AT&T’s LTE coverage is more prevalent than Sprint’s. Also, AT&T uses GSM/HSDPA, so your phone selection is not as limited as the other two CDMA carriers.

For my subsequent posts, I am going to focus mostly on GSM/HSDPA carriers as I despise carrier locking, which is inherent to CDMA phones offered by Sprint and Verizon (with a tiny exception on Verizon).

So, to recap, Verizon’s cheapest plan is $80 a month for unlimited minutes and text, and 300MB data. Sprint’s cheapest plan is also $80 a month for 450 minutes, unlimited text and data. AT&T cheapest plan is $60 a month for 450 minutes, pay-as-you-go text, and 300MB data without tethering/portable hotspot. For $85 a month, you can have the shared data plan that gives you unlimited minutes and text, and 1GB data. Knowing this, with services like push email, twitter, Google Voice, Whatsapp, Line, iMessage, Facebook, etc, we are at the point that one can go by without any SMS, as long as one has data plan. This is why the carriers are eagerly “bundling” unlimited minutes and text and charging you an arm and a leg for data, because that’s the money maker with smartphones.

From those three, I say the winner is AT&T in terms of value. The tradeoff with Verizon is coverage. I would only pick Sprint if they offer LTE coverage in your area.

Then there’s the “other” GSM carrier, T-Mobile. T-Mobile is not featured on Apple’s website because T-Mobile does not sell iPhones… yet. It is mainly because T-Mobile uses an odd frequency for their 3G network, AWS, which is not supported by iPhones, nor many other phones worldwide. Thus if you use an iPhone on T-Mobile, you would stuck with 2G EDGE speed. However, this has changed recently. T-Mobile starts to re-farm their PCS 1900 band for 3G. The 1900 band is supported by many phones, including the iPhone. You can check airportal.de to see how the coverage is in your area. Knowing this, expect coverage to still be spotty. T-Mobile also has been promoting their HSPA+ 3G speed as “4G.” Although it’s fast, their coverage is not that great when you start comparing them to AT&T, let alone Verizon.

T-Mobile has been the choice for most people looking for value. Their post-paid plans offer more granularity and bang for the buck. Their cheapest plan with data will snag you for $70 a month that gives you 500 minutes, unlimited text, and unlimited data (2GB at 3G speed), but no tethering/portable hotspot. That’s not bad compared to the other carriers, although still expensive in my book.

T-Mobile also offers a “value” plan, in which you bring your own device (or pay the device in full). This plan allows you to go as low as $40 a month for 500 minutes, no text, and 200MB data. For the same features as above (500 minutes, unlimited text, 2GB 3G data), the price is $50 a month. That is much more reasonable, although there’s a catch. Despite you bringing your own device/paying the device in full, you are still signing up for a 2 year contract, complete with an ETF. In my opinion, that’s a total scam. The point of signing a contract is in exchange for a subsidy. If I bring my own phone, or pay for the phone in full, WTF the contract is for? So caveat emptor.

This is the first part of my post. At this point, you have to wonder how one can afford owning a smartphone, and how can these wireless carriers charge so much money, and people are still willing to cough up the dough. Couple reasons. First, most people actually have family plans (usually under their parents). This kinda reduces the per-person monthly cost, especially when you have multiple family members. Second, many big companies offer employee discount for their employees if they sign up with one of the major carriers (usually the big three, ie. AT&T, Verizon, or Sprint). Now, just because you are under a family plan and/or have an employee discount, doesn’t mean your plan is a good deal. Sure, it’s cheaper, but most people are still spending $60, $70, or even $90 and more a month for their cellphone bill, per person. That is a lot of money.

I was in that boat, on AT&T using an employee discount. At that time, I picked the bare minimum individual plan (when AT&T used to offer unlimited data for $30). I still end up with ~$60 a month bill after taxes. Imagine now, with those expensive plans, and the extra taxes you have to pay. I find those prices to be unacceptable. Thus my search for a better deal in the sea of MVNOs, coming up in part 2.